Frequently Asked Questions
Everything you need to know about our Squishmallows™ jewelry and accessories collection.
Are the Squishmallows™ jewelry pieces hypoallergenic?
Yes, all items in the Pierced Co collection are crafted from high-quality, nickel-free surgical steel or 14k gold to ensure they are safe for sensitive skin.
How long will it take for my order to ship?
Standard processing takes 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days depending on your location.
What is your return policy for earrings?
For hygiene and safety reasons, we cannot accept returns on pierced earrings unless they arrive damaged or defective.
Is this an official Squishmallows™ collaboration?
Absolutely. Every piece in this collection is officially licensed by Squishmallows™ and comes with a certificate of authenticity and custom branded packaging.
How should I care for my Squishmallows™ X Pierced Co accessories?
To maintain the shine and finish, we recommend removing jewelry before swimming, showering, or applying lotions. Clean gently with a soft, lint-free cloth.
Do you offer international shipping?
Yes, we ship our collection to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your destination.